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SupportManticore Technology is dedicated to our customer's success. That's why all our customers – big and small receive a dedicated Customer Success Manager (CSM) on their account. The CSM is there to ensure a smooth implementation, train your team, and offer support as needed. With Manticore Technology there is no call center – just dedicated, experienced marketers that will offer support as you need it to help ensure your success. Enterprise Edition customers receive unlimited support and training from their CSM at no additional cost. They'll work with you to setup integration with CRM platform, provide insight into best practices, and help with any questions that come up. With Manticore Technology – it's all included. Professional Edition customers receive a bundle of CSM hours to use at their discretion. Additional support is available at an incremental cost as needed. As always, you can turn to our online help guides and messages boards to answer your questions as they arise. |
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